Contact

Contact Us

Questions, sizing help, wholesale, or collabs — our team's here for you.
Send us a message and we'll get back within 1–2 business days.

Send Us a Message


📩 Prefer email? Reach us at info@hypepups.co
— we respond within 1–2 business days.

Other Ways to Reach Us

Customer Support: info@hypepups.co

Wholesale: wholesale@hypepups.co

Press & Collabs: press@hypepups.co

Social: @hypepups (IG/TikTok)

💡 For order-specific questions, include your order number for the fastest resolution.

Store Hours & Response Times

Monday–Friday, 9:00–5:00 (EST)

Typical response time: 1–2 business days

Peak seasons or launches may extend response windows slightly

Frequently Asked Questions

Orders ship with tracking. Check your dispatch email or contact us with your order number.

If your order hasn't been processed yet, we can update it. Email us within 24 hours of purchase.

See our Size Guide page. If you're between sizes, our team can help recommend the best fit.

Yes! Visit Wholesale Inquiries to apply, or email wholesale@hypepups.co.

See Returns & Exchanges for full details and eligibility.

Every message matters — we're here to help with sizing, orders, wholesale, and collabs. Thanks for supporting Hype Pups. 🐾