Contact Us
Questions, sizing help, wholesale, or collabs — our team's here for you.
Send us a message and we'll get back within 1–2 business days.
Send Us a Message
— we respond within 1–2 business days.
Other Ways to Reach Us
Customer Support: info@hypepups.co
Wholesale: wholesale@hypepups.co
Press & Collabs: press@hypepups.co
Social: @hypepups (IG/TikTok)
Store Hours & Response Times
Monday–Friday, 9:00–5:00 (EST)
Typical response time: 1–2 business days
Peak seasons or launches may extend response windows slightly
Frequently Asked Questions
Orders ship with tracking. Check your dispatch email or contact us with your order number.
If your order hasn't been processed yet, we can update it. Email us within 24 hours of purchase.
See our Size Guide page. If you're between sizes, our team can help recommend the best fit.
Yes! Visit Wholesale Inquiries to apply, or email wholesale@hypepups.co.
See Returns & Exchanges for full details and eligibility.